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Legal notice

Store Operations & Hosting

This store and website are operated by El Conquistador Resort. Our e-commerce Services are hosted and supported by Shopify, which provides the platform through which we offer our products. While Shopify provides the infrastructure, all transactions are conducted solely between you and El Conquistador Resort.


Governing Law & Jurisdiction

All policies, terms of service, and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico and the applicable federal laws of the United States. Any disputes arising from your use of this store shall be resolved in the courts of Puerto Rico.


Policy Summaries

  • Privacy: We collect personal information to provide and improve the Services, fulfill your orders, and process payments. We do not share or sell personal information of individuals under 16 years of age. Please review our full Privacy Policy for details on your data rights.
  • Shipping: Shipping is exclusively available to customers within Puerto Rico and the United States. We do not currently offer international shipping, local delivery, or in-store pickup.
  • Returns & Refunds: We maintain a strict 30-day return policy. Items must be unused, with tags, and in their original packaging. Sale items are considered final sale and are not eligible for refunds.

Contact Information

For legal inquiries, customer support, or questions regarding our policies, please contact us:

Business name: El Conquistador Resort
Phone number: 787-863-1000
Email: shop@conquistadorresort.com
Address: El Conquistador Resort, 1000 El Conquistador Avenue, Fajardo, Puerto Rico 00738, United States